What do I need to know about handcrafted products?
Handcrafted products are truly unique and one-of-a-kind... just like you! What this means is you may see some variation in color or size in your item compared to what is shown on our website.
What happens if I buy an item labeled "Assorted?"
Some of our products are upcycled from saris or use materials that may vary. This is dependent on the supply available to our artisans at the time of creation. The item shown on our website will give you an idea of how the product looks and functions overall but it will have variation in the final color or patterns that are shown due to our reliance on available materials. Please also note that we are unable to accommodate color preferences to items, and/or exchange them. Think of it as a surprise that you're sure to love!
For more information about the handmade and upcycled nature of our products read our blog:
3 reasons why what you see is not always what you get
Can bone, horn and leather be ethical & sustainable?
Our bone, horn and leather products are cruelty-free. For more information read our blog:
Can bone, horn and leather be ethical and sustainable?
What materials are used in the jewelry we make?
Unless otherwise indicated, our jewelry is made with brass components. This ensures that the components are nickel, lead and cadmium-free.The color of the brass is achieved by electroplating a minuscule amount of silver or other materials onto a brass base.Other key materials can be found in the product description. Exceptions include the sterling silver jewelry collections, which are made with 925 sterling silver.
Where do I find product dimensions?
Dimensions are listed on our product detail pages. Due to the handcrafted nature of our products, some small variation in size may occur. If you have further questions please email email@example.com
How can I care for my items?
Jewelry & some metal hair accessories
Clean with jewelry cleaner product or with water and mild soap
Dry clean only
Chindhi Bags & Home
Recycled sari & block printed products
Hand or machine wash, cold, gentle cycle with like colors, let air dry
Bells, frames, wooden home & games
Wipe Clean or hand wash
*Please note this is not an exhaustive list and we can only provide general information. If you have specific questions please email firstname.lastname@example.org and we will do our best to help you.
Can you create one-off custom pieces?
We do not create one-off custom pieces.
Do you work with retailers?
If you are a retailer and would like to inquire about wholesale opportunities please visit https://wholesale.matrboomie.com/